Make outbound calls, build IVR menus, record conversations, and route to live agents. Integrate voice capabilities into your automated workflows and customer engagement campaigns.
Make automated outbound calls with text-to-speech messages or pre-recorded audio. Support for call scheduling and retry logic.
Build interactive voice response (IVR) menus with multi-level navigation, DTMF input, and voice recognition. Collect user input via keypad or voice.
Record inbound and outbound calls for quality assurance, compliance, and training. Recordings stored securely with encryption.
Route incoming calls to live agents based on availability, skill sets, and business rules. Support for call queues and hold music.
Create multi-party conference calls with up to 250 participants. Mute/unmute controls, moderator privileges, and participant management.
/callsInitiate an outbound call with TTS or audio
/calls/:idGet call status and details
/calls/:id/hangupTerminate an active call
/calls/:id/recordingGet call recording URL (MP3/WAV)
/ivr-menusCreate a new IVR menu with navigation tree
/conferencesCreate a multi-party conference call
/call-routing-rulesConfigure routing rules for incoming calls
/analytics/call-statsGet call volume and duration analytics
| Operation | Cost (Credits) | Min Tier |
|---|---|---|
| Outbound Call (per minute) | 5-10 | ProMax |
| Inbound Call (per minute) | 3-8 | ProMax |
| Conference Call (per participant/min) | 10-20 | Enterprise |
| Call Recording (per minute) | 1 | ProMax |
| IVR Menu (per interaction) | 2 | ProMax |
Note: Rates vary by destination country. International calls have higher per-minute costs. See full pricing at eventzr.com/pricing.
POST https://api.eventzr.com/amplify/v1/calls
Content-Type: application/json
Authorization: Bearer YOUR_API_KEY
{
"to": "+1234567890",
"from": "+1987654321",
"type": "outbound",
"ivr_menu_id": "ivr_abc123",
"tts_message": "Hello, this is EventZR calling about your upcoming event.",
"record": true,
"max_duration": 300,
"metadata": {
"campaign_id": "camp_xyz789",
"event_id": "evt_def456"
}
}